ViralReach Privacy Policy

Effective Date: August 27, 2026

ViralReach LLC (“ViralReach,” “we,” “us,” or “our”) provides website, customer relationship management, communications, automation, artificial intelligence, and related digital services.

This Privacy Policy describes how ViralReach may collect, use, disclose, and protect information obtained through our websites, checkout pages, forms, communications, and services.

1. Information We Collect

Depending on how you interact with ViralReach, we may collect information including:

  • name

  • business name

  • email address

  • telephone number

  • mailing or business address

  • website and domain information

  • service and onboarding information

  • communications and support requests

  • transaction and billing information

  • account, project, and service preferences

  • information voluntarily submitted through forms or surveys

  • technical information such as browser, device, usage, and interaction data where available

Payment-card transactions may be processed through third-party payment processors. ViralReach does not intentionally store complete payment-card numbers or card security codes in its ordinary CRM records.

2. How We Use Information

ViralReach may use information to:

  • provide purchased services

  • process transactions

  • onboard and support clients

  • configure websites, CRM systems, communications, automations, and AI services

  • communicate about projects, appointments, billing, service status, and support

  • administer client accounts

  • improve our services

  • prevent fraud or misuse

  • comply with legal, carrier, platform, and regulatory requirements

  • send marketing communications where the recipient has provided appropriate consent

3. Text Messaging and Mobile Information

When you provide a mobile number and consent to receive text messages, ViralReach may send transactional, service-related, or promotional messages consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out or HELP for assistance where supported.

Consent to receive marketing text messages is not a condition of purchase.

Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

ViralReach may disclose information to communications carriers, messaging providers, technology vendors, and other service providers when reasonably necessary to deliver requested messaging or communications services.

4. Service Providers

ViralReach may use third-party service providers for functions including:

  • payment processing

  • hosting

  • CRM services

  • telephone and messaging services

  • email delivery

  • analytics

  • automation

  • artificial intelligence

  • scheduling

  • customer support

  • infrastructure and security

These providers may process information as necessary to perform services for ViralReach or our clients.

5. Information Sharing

ViralReach does not sell personal information in the ordinary course of business.

We may disclose information:

  • to service providers performing services on our behalf

  • when requested or authorized by a client

  • to complete transactions or provide requested services

  • to comply with applicable law, legal process, or regulatory requirements

  • to protect ViralReach, our clients, users, or others

  • in connection with a merger, acquisition, financing, restructuring, or sale of business assets

6. Cookies and Similar Technologies

ViralReach websites and technology providers may use cookies and similar technologies for site functionality, analytics, security, performance, and user experience.

Browser controls may allow users to limit certain cookies.

7. Data Retention

ViralReach may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, satisfy legal obligations, and protect legitimate business interests.

8. Data Security

ViralReach uses reasonable administrative, technical, and organizational measures intended to protect information.

No electronic transmission or storage system can be guaranteed to be completely secure.

9. Client Data

When ViralReach processes information on behalf of a business client, that client may independently determine how its customer data is collected and used.

Clients remain responsible for their own privacy notices, consent practices, and legal obligations relating to information they collect through systems operated or configured by ViralReach.

10. Privacy Rights

Depending on applicable law and your jurisdiction, you may have rights regarding certain personal information, which may include requesting access, correction, deletion, or other available privacy choices.

Requests may be submitted using the contact information below.

ViralReach may need to verify a request before acting on it.

11. Children's Privacy

ViralReach services are intended for businesses and are not directed to children under 13.

We do not knowingly solicit personal information directly from children under 13 through ViralReach's business-service checkout and onboarding systems.

12. Changes to This Policy

ViralReach may update this Privacy Policy periodically.

The current version will be posted at this page with its effective date.

13. Contact

ViralReach LLC

Website: https://viralreach.ai

Email: support@viralreach.ai

support@viralreach.ai

© 2025. All rights reserved.